Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Platform.

1. Information We Collect

a. Information You Provide

Name, email address, phone number
Billing and payment details
Shipment information (addresses, package details)

b. Automatically Collected Information

IP address
Browser type and device information
Usage and interaction data

2. How We Use Your Information

We use your information to:

Provide access to shipping rates and label purchases
Process payments and transactions
Facilitate carrier integrations and tracking
Communicate service updates and support requests
Improve platform performance and security

3. Sharing of Information

We may share your information with:

Third-party carriers and technology partners to provide shipping services
Payment processors to complete transactions
Legal or regulatory authorities if required by law

We do not sell personal information.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is completely secure.

5. Data Retention

We retain personal information only as long as necessary to fulfill operational, legal, and regulatory requirements.

6. Cookies and Tracking Technologies

We may use cookies or similar technologies to improve functionality, analyze usage, and enhance user experience. You may adjust browser settings to manage cookies.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access or update your personal information
Request deletion of your data, subject to legal obligations
Withdraw consent where applicable

8. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.